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Returns &

Refund POlicy

Full Price Items

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We hope you are 100% satisfied with your Inner Beauty Pet purchase from our site.  If there is any reason you are not completely satisfied, Inner Beauty Pet is happy to offer a refund on unopened and unused, full-price items within 7 days of your delivery date.  We are not able to offer refunds on items that have been opened or used.

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To Process Return

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To process a return, please email info@innerbeautypet.com and please have you order number ready.  

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Sale Items

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All products on sale are final sale and are not eligible for returns or exchanges. We are unable to extend promotions or discounts past their deadlines.  If a promotion is ran 24 hours after your purchase, please contact customer care for available options at info@innerbeautypet.com

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Damages

If upon arrival, any part or all of your order is damaged, please email info@innerbeautypet.com within 2 business days and include your order number and a picture of the damage.  A member of our customer care team will be in contact with you shortly to provided you with possible options.

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For Further Questions

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Contact our customer care at info@innerbeautypet.com and we will respond within 2 business days or sooner.

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